TRUFLATION TERMS OF SERVICE
Effective Date: March 5th, 2026
Last Updated: March 5th, 2026
These Terms of Service (the "Agreement") govern access to and use of the Truflation website located at https://truflation.com and any related dashboards, subscription plans, APIs, index displays, tools, and services made available by Truflation (collectively, the "Services").
By accessing or using the Services, creating an Account, starting a Free Trial, using Trial Credits or purchasing a Subscription, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must not access or use the Services.
This Agreement is a legally binding contract between you and Truflation.
1. DEFINITIONS
For purposes of this Agreement, the following capitalized terms shall have the meanings set forth below:
1.1 "Account" means a registered user account created to access the Services.
1.2 "API" means any application programming interface, endpoint, key, token, authentication credential, documentation, or related functionality made available by Truflation.
1.3 "API Keys" means the credentials issued by Truflation to access APIs.
1.4 "Free Trial" means the limited 7-day free trial offered to eligible users in accordance with Section 5.
1.5 "Legacy Free Access" means any access to the Services previously provided without payment, including access granted to users who registered before Truflation moved to a paid-only model.
1.6 "Order Form" means any written order form, enterprise agreement, statement of work, invoice, or other document executed by the parties for Enterprise Services, Custom Services, or non-standard pricing.
1.7 "Subscription" means a paid recurring plan (including Basic, Pro, Enterprise, API subscriptions, or other plans) granting access to the Services during the applicable subscription term.
1.8 "Subscriber" means any user who has an active Subscription.
1.9 "Truflation" means the Truflation entity legally based in Hong Kong, and its affiliates, successors, and assigns.
1.10 "User" or "you" means the individual or entity accessing or using the Services.
1.11 "Credit Trial Program" means a limited promotional program under which eligible users may receive Trial Credits that can be redeemed for access to certain premium features of the Services during the applicable trial period.
1.12 "Trial Credits" means promotional, non-monetary credits issued by Truflation that may be redeemed within the Services for temporary access to certain premium features or functionality, subject to the terms of this Agreement.
2. ACCEPTANCE; ELIGIBILITY
2.1 Eligibility. You represent and warrant that you are at least eighteen (18) years old and have the legal capacity to enter into this Agreement.
2.2 Authority. If you are using the Services on behalf of an entity, you represent and warrant that you have authority to bind such entity to this Agreement.
2.3 Compliance. You agree to comply with all applicable laws in connection with your use of the Services.
3. SCOPE OF SERVICES
3.1 Services. Truflation provides access to economic indexes, dashboards, tools, analytics, and related Services. The Services may include (without limitation) subscription-based access to content and features, and may include API access for eligible users.
3.2 Changes to Services. Truflation may modify, update, suspend, or discontinue any part of the Services at any time, including without limitation features, data availability, supported indexes, plans, or functionality.
3.3 No Guarantee of Availability. Truflation does not guarantee that the Services will be available at all times, uninterrupted, secure, or error-free.
4. PAID-ONLY ACCESS; NO FREE TIER
4.1 Paid Services. The Services are offered on a paid subscription basis. or on a Trial Credit Usage basis. Truflation does not provide a perpetual free tier.
4.2 Limited Free Trial. Any access to the Services without immediate payment is limited to an eligible Free Trial, subject to Section 5.
4.3 Legacy Free Access. You acknowledge and agree that any Legacy Free Access was offered on a limited basis and may be modified, restricted, or discontinued at any time. If you previously accessed the Services under Legacy Free Access, continued access to the Services may require you to start a Free Trial and/or purchase a Subscription. If you do not purchase a Subscription, Truflation may suspend or terminate your access to the Services.
4.4 Credit Trial Program. From time to time, Truflation may offer a Credit Trial Program that allows certain eligible users to receive Trial Credits that can be redeemed for access to premium features of the Services. Participation in the Credit Trial Program is optional and subject to the terms set forth in Section 5A below. Trial Credits do not constitute a free tier and do not provide perpetual free access to the Services.
5. FREE TRIAL (7 DAYS)
The Free Trial is the only free access offered by Truflation unless expressly stated in writing by Truflation.
5.1 Eligibility and Discretion. Truflation may offer a seven (7) day Free Trial to new users. Free Trial eligibility is determined solely by Truflation and may be limited or revoked at any time.
5.2 Payment Method Required. A valid payment method is required to start a Free Trial.
5.3 Trial Period. The Free Trial lasts seven (7) consecutive days from the time you activate it.
5.4 Automatic Conversion; Charge on Day 8. Unless you cancel prior to the end of the Free Trial, your Free Trial will automatically convert into a paid Subscription and your payment method will be charged on the eighth (8th) day for the applicable Subscription fees.
5.5 Trial Cancellation. You may cancel the Free Trial at any time before the end of the Free Trial period through your Account settings (if available) or by contacting Truflation support. If you cancel before the Free Trial ends, you will not be charged.
5.6 Free Trial Abuse. Truflation may suspend or terminate Free Trial access immediately if Truflation reasonably believes you are abusing the Free Trial (including by creating multiple accounts or otherwise circumventing eligibility restrictions).
5A. TRIAL CREDIT USAGE PROGRAM (TRIAL CREDITS)
5A.1 Eligibility. Truflation may, in its sole discretion, grant Trial Credits to certain eligible users as part of a limited promotional Trial Credit Usage Program. Eligibility may be restricted to specific users, including existing users who previously accessed the Services under Legacy Free Access.
5A.2 Promotional Nature. Trial Credits are issued solely for promotional and evaluation purposes. Trial Credits have no cash value, are not redeemable for money, and are not transferable or assignable except as expressly permitted by Truflation. Trial Credits are not digital assets, tokens, cryptocurrency, stored value, or electronic money. Trial Credits do not represent stored value and do not create any property rights for users.
5A.3 (a) Trial Credits Usage. Trial Credits may be redeemed within the Services for temporary access to certain premium features or functionality that may otherwise require a Subscription or payment. The number of Trial Credits required for specific features may be displayed within the Services and may be modified by Truflation at any time.
5A.3 (b) Credit Pricing Flexibility. Truflation may modify at any time the number of Trial Credits required to access particular features, tools, APIs, datasets, or other functionality within the Services. Such changes may apply immediately and may affect previously available redemption rates.
5A.4 (a) Credit Balance Display. Users participating in the Credit Trial Program may see their Trial Credit balance displayed within the Services. When Trial Credits are exhausted, access to the corresponding premium features may be restricted unless the user obtains additional Trial Credits or purchases a Subscription.
5A.4 (b) System Records. Truflation's records regarding Trial Credits, credit balances, and credit redemption shall be final and binding in the absence of manifest error. Truflation reserves the right to correct any errors in Trial Credit balances or redemption history at any time.
5A.5 Purchase of Additional Trial Credits. Where permitted, users may purchase additional Trial Credits bundles for use within the Services. Any such purchases grant only the right to redeem credits for Services during the applicable trial period and do not constitute the purchase of stored value, currency, or financial instruments.
5A.6 Expiration of Trial Credits. Trial Credits are temporary and may expire upon the conclusion of the Trial Credit Usage Program or on another date specified by Truflation. Unless otherwise stated in writing, Trial Credits will not survive beyond the applicable trial period.
5A.7 Notice of Expiration. Where reasonably practicable, Truflation will provide notice to participating users prior to the expiration of Trial Credit Usage or the conclusion of the Trial Credit Usage Program.
5A.8 Transition to Future Pricing Models. If Truflation introduces a new pricing or subscription model following the Trial Credit Usage Program, Truflation may, in its sole discretion, convert amounts paid by users for Trial Credits into account credit or apply such amounts toward the applicable fees under the new pricing model.
5A.9 Modification or Termination. Truflation may modify, suspend, or terminate the Trial Credit Usage Program at any time, including the issuance, redemption, or availability of Trial Credits.
5A.10 Abuse Prevention. Truflation may revoke Trial Credits, suspend accounts, or restrict participation if it reasonably believes that a user is abusing the Credit Trial Usage Program, including by creating multiple accounts or attempting to circumvent program restrictions.
6. SUBSCRIPTIONS; BILLING; RENEWAL
You acknowledge that pricing, renewal terms, and trial conversion terms are disclosed to you at checkout and/or on the pricing page prior to purchase.
6.1 Subscription Plans. Truflation may offer multiple Subscription plans, including without limitation Basic, Pro, Enterprise and API subscriptions.
6.2 Fees. Subscription fees, billing frequency, and plan details are presented at checkout, on the pricing page, or in an Order Form.
6.3 Automatic Renewal. Unless otherwise stated, Subscriptions automatically renew at the end of each billing period unless canceled prior to renewal.
6.4 Authorization to Charge. By purchasing a Subscription (including after a Free Trial), you authorize Truflation and its payment processors to charge your payment method for all applicable fees, taxes, and charges.
6.5 Failed Payments. If a payment fails or your Account becomes delinquent, Truflation may suspend or restrict access to the Services, terminate your Subscription, and/or reattempt payment processing.
6.6 Pricing Changes. Truflation may change pricing at any time. Where required by law, Truflation will provide notice. Pricing changes will apply at the next renewal unless otherwise stated.
7. CANCELLATION; REFUNDS
7.1 Cancellation. You may cancel your Subscription at any time. Unless otherwise stated, cancellation takes effect at the end of the then-current billing period.
7.2 No Refunds. To the maximum extent permitted by applicable law, all fees are non-refundable, including without limitation fees for partial billing periods, unused time, downgrades, or unused features.
7.3 Statutory Rights. Nothing in this Agreement limits any rights that cannot be excluded under applicable law.
8. ENTERPRISE; API; CUSTOM SERVICES
8.1 Enterprise Services. Enterprise access, custom pricing, or enhanced service levels may require an Order Form or separate written agreement.
8.2 API Access. API access may require:
(a) an Enterprise Subscription; and/or
(b) a specific API subscription; and/or
(c) Truflation's written approval.
8.3 API Keys. Where API access is granted, Truflation may issue API Keys. You are responsible for safeguarding API Keys and all activity conducted using such API Keys. You must promptly notify Truflation if you suspect API Keys have been compromised.
8.4 Rate Limits and Restrictions. Truflation may enforce rate limits, usage caps, authentication requirements, and other restrictions. Truflation may modify such limits at any time.
8.5 Custom Services. Any Custom Services may be governed by a separate statement of work or Order Form. In the event of conflict, such document shall control with respect to the Custom Services.
8.5 API Usage via Trial Credits. Where API access is made available through Trial Credits or any Trial Credit Usage Program, such access remains subject to all applicable rate limits, authentication requirements, and usage restrictions. Redemption of Trial Credits does not grant unlimited API access and does not override any technical or contractual limits imposed by Truflation.
9. DATA LICENSE AGREEMENT
9.1 Separate Agreement. Your use of Truflation data, indexes, datasets, feeds, downloads, or API outputs is also to be governed by the Truflation Data License Agreement (the "Data License").
9.2 Incorporation by Reference. Where applicable, the Data License is incorporated into this Agreement by reference.
9.3 Priority. In the event of conflict between this Agreement and the Data License with respect to licensed data usage rights and restrictions, the Data License shall control.
10. ACCOUNT REGISTRATION; SECURITY
10.1 Account Responsibility. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account.
10.2 Accurate Information. You agree to provide accurate, complete, and current information when creating an Account.
10.3 Unauthorized Access. You must promptly notify Truflation of any unauthorized use of your Account or suspected security breach.
11. ACCEPTABLE USE; RESTRICTIONS
11.1 General Restrictions. You shall not, and shall not permit any third party to:
(a) access or use the Services for any unlawful purpose;
(b) scrape, crawl, harvest, or extract data from the Services except as expressly permitted under an applicable Subscription or Data License;
(c) bypass paywalls, access controls, rate limits, authentication systems, or other security measures;
(d) reverse engineer, decompile, or disassemble the Services;
(e) use the Services to develop, train, benchmark, or build a competing product or service;
(f) resell, sublicense, distribute, or share access to the Services except as expressly permitted;
(g) interfere with, disrupt, or attempt to gain unauthorized access to the Services or Truflation systems;
(h) introduce malware, bots, or harmful code.
11.2 Monitoring and Enforcement. Truflation may monitor usage to enforce this Agreement and may suspend or terminate access for violations.
12. INTELLECTUAL PROPERTY
12.1 Ownership. Truflation and its licensors retain all right, title, and interest in and to the Services, including all software, indexes, dashboards, content, trademarks, and related intellectual property.
12.2 License to You. Subject to your compliance with this Agreement, Truflation grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services during your Subscription term for your internal use.
12.3 No Implied Rights. No rights are granted except as expressly stated in this Agreement.
13. INFORMATIONAL PURPOSES; NO ADVICE
13.1 Informational Use Only. The Services are provided for informational purposes only.
13.2 No Financial Advice. Truflation does not provide investment, financial, trading, legal, or tax advice. You are solely responsible for any decisions made in reliance on the Services.
13.3 No Reliance. You acknowledge and agree that you will not rely on the Services as a sole basis for any financial or commercial decision.
14. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TRUFLATION DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
15. LIMITATION OF LIABILITY
15.1 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TRUFLATION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT.
15.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUFLATION'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO TRUFLATION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Truflation and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to:
(a) your access to or use of the Services;
(b) your violation of this Agreement; or
(c) your violation of any applicable law or third-party rights.
17. SUSPENSION; TERMINATION
17.1 Suspension. Truflation may suspend your access to the Services immediately if Truflation reasonably determines that:
(a) you have violated this Agreement;
(b) your use poses a security or operational risk;
(c) payment is overdue; or
(d) Truflation is required to do so by law.
(e) you do not purchase a Subscription after the end of any Free Trial or Legacy Free Access period.
Truflation may implement technical restrictions or paywalls to enforce Subscription requirements.
17.2 Termination by You. You may terminate this Agreement by canceling your Subscription and ceasing use of the Services.
17.3 Termination by Truflation. Truflation may terminate this Agreement and/or your access to the Services at any time upon notice if you breach this Agreement or fail to pay applicable fees.
17.4 Effect of Termination. Upon termination:
(a) your rights to access and use the Services shall immediately cease;
(b) any outstanding payment obligations shall become immediately due; and
(c) Sections intended to survive shall survive, including without limitation Sections 12-21.
18. PRIVACY
Your use of the Services is subject to the Truflation Privacy Policy, which is incorporated by reference into this Agreement.
19. CHANGES TO THIS AGREEMENT
19.1 Truflation may update this Agreement from time to time. If changes are material, Truflation will provide notice as required by applicable law. Your continued use of the Services after the effective date of the updated Agreement constitutes acceptance.
19.2 Notice. Truflation may provide notice of changes to the Services, pricing, plan availability, or this Agreement via the Services, by email to the address associated with your Account, and/or through other reasonable means. You are responsible for maintaining an accurate email address in your Account.
20. GOVERNING LAW; VENUE
This Agreement shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of laws principles.
You agree that any dispute arising out of or relating to this Agreement or the Services shall be brought exclusively in the courts of Hong Kong, unless applicable law requires otherwise.
21. MISCELLANEOUS
21.1 Entire Agreement. This Agreement, together with the Data License (where applicable), the Privacy Policy, and any Order Form, constitutes the entire agreement between you and Truflation regarding the Services.
21.2 Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
21.3 Assignment. You may not assign this Agreement without Truflation's prior written consent. Truflation may assign this Agreement without restriction.
21.4 Waiver. No waiver shall be deemed a waiver of any other provision or of any subsequent breach.
21.5 Force Majeure. Truflation shall not be liable for any failure or delay resulting from causes beyond its reasonable control.
22. CONTACT
If you have questions regarding this Agreement, please contact:
Truflation
Email: info@truflation.com
Website: https://truflation.com